By using the services and placing orders with Edmund Stay, you agree to the following terms and conditions. These terms apply to all customers and visitors engaging with our products or services.
1. Use of Services
When you use our website or contact us to place an order, you agree to provide accurate and complete information. You also agree to use our services for personal and non-commercial purposes unless otherwise agreed upon.
2. Products and Orders
We offer products related to home and travel convenience. All items are subject to availability. We reserve the right to cancel or refuse any order if the item is unavailable or if inaccurate information has been provided.
3. Payment
All purchases are made through cash on delivery (COD). You agree to pay the full amount in cash at the time the product is delivered to you. No other payment methods are accepted at this time.
4. Shipping and Delivery
We aim to deliver your order as promptly as possible. Delivery times may vary depending on your location. Any applicable delivery charges will be communicated during the order confirmation process.
5. Returns and Refunds
If there is an issue with your order (such as receiving the wrong item or a damaged product), you may be eligible for a return. For details, please refer to our Return & Refunds Policy. Refunds will be provided in cash upon return approval.
6. Cancellations
You may cancel your order before it is shipped by contacting us. If the order has already been dispatched, it will need to follow the return process.
7. Customer Responsibilities
You are responsible for reviewing your order upon delivery. If something is not right, please report it to us promptly so we can resolve the issue.
8. Changes to Terms
We may update these terms from time to time without prior notice.
9. Contact Us
For any questions or concerns about these terms, please contact us at:
📧 [email protected]